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Return Policy

Arts Boheme is committed to complete customer satisfaction and we take pride in the quality and workmanship of our merchandise. We are confident that you will be completely satisfied.

If you need to return your purchase, Arts Boheme will issue a refund.  To return a purchased item, contact us at customerservice@artsboheme.com to obtain a return authorization number. Pieces must be returned within 15 days from the original purchase date. Return shipping costs will be deducted from the amount of refund if required. Returned pieces must be unused, in their original condition and in the original box. For your security, do not indicate the contents of the package on the exterior of the box.

Mail the package to the address below. Confirm that your name and address are clearly printed on the outside of the package along with the return authorization number.

Arts Boheme will notify clients via e-mail that their refund is in progress once we have received the piece(s).  All returns must be accompanied by the original sales receipt and Arts Boheme is not responsible for any loss or damage that occurs during return shipping. 

Arts Boheme will process your return upon receipt of the package.  We will credit the source of original payment. Arts Boheme must confirm that the returned jewelry has not been damaged, or suffered excessive wear and tear during the 15-day period.

Exchanges (as applicable)

Whenever possible we will replace items if they are defective or damaged.  If you need to exchange it for the same item and that item is no longer available, we will issue a refund or you may choose to credit the original costs towards another item at your discretion. 

To request an exchange, send an email to customerservice@artsboheme.com; We will issue a return authorization number.  Include the return authorization number with your package.

Mail the package to the address below. Confirm that your name and address are clearly printed on the outside of the package along with the return authorization number.

Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and if needed, you are able to provide Arts Boheme Customer Service with the shipment tracking number.

 

Arts Boheme

Customer Services
2420 Sand Creek Rd. C-1 #278
Brentwood, CA 94513