Arts Boheme is committed to complete customer satisfaction and I take pride in the quality and workmanship of my merchandise. I am confident that you will be completely satisfied.
If you need to return your purchase, Arts Boheme will issue a refund. To return a purchased item, contact me at firstname.lastname@example.org to obtain a return authorization number. Pieces must be returned within 15 days from the original purchase date. Return shipping costs will be deducted from the amount of refund if required. Returned pieces must be unused, in their original condition and in the original box. For your security, do not indicate the contents of the package on the exterior of the box.
Mail the package to the address show on the pre-paid shipping label and please confirm that your name and address are clearly printed on the outside of the package along with the return authorization number.
I will notify clients via e-mail that their refund is in progress once I have received the piece(s). All returns must be accompanied by the original sales receipt and Arts Boheme is not responsible for any loss or damage that occurs during return shipping.
I will process your return payment upon receipt of the package. Your credit will be issued to the original source of payment. I will confirm that the returned jewelry has not been damaged, or suffered excessive wear and tear during the 15-day period.
Exchanges (as applicable)
Whenever possible I will replace items if they are defective or damaged. If you need to exchange it for the same item and that item is no longer available, I will issue a refund or you may choose to credit the original costs towards another item at your discretion.
To request an exchange, send an email to email@example.com; I will issue a return authorization number along with a pre-paid shipping label. Include the return authorization number with your package.
Mail the package using the pre-paid shipping label. Confirm that your return name and address are clearly printed on the outside of the package along with the return authorization number.
All packages are insured during the return process so again please be sure to use the provided pre-paid shipping label.
Customer Services 2420 Sand Creek Rd. C-1 #278 Brentwood, CA 94513